Universal Store
From our humble beginnings as a suburban unisex clothing store in 1999, we've grown to more than 100 stores nationally and now deliver the latest in apparel to customers around the world through our thriving online store. Our team carefully curates a mix of local and international labels, working collaboratively to develop exclusive styles and collections that give our customers head-to-toe outfitting options for every occasion.
Today, we're proud to be recognised as one of Australia's leading youth-fashion retailers. We've built and grown brands such as Neovision, Common Need, Luck & Trouble, and Worship, and we continue to partner with global favourites including Lee, Wrangler, AS Colour, Calvin Klein, Stussy and Abrand. As our business has expanded, we've welcomed the Perfect Stranger and Thrills Co brands into our portfolio, allowing us to offer an even broader range of fits, styles and pieces that reflect the diversity of our customer base.
The Role
The Systems Analyst - Supply Chain supports the day-to-day operation and continuous improvement of our warehouse management and supply chain systems. Working closely with the Enterprise Systems Analyst and supply chain operations teams, this role owns the health and performance of our WMS platforms and associated technologies, ensuring they reliably support our distribution and fulfilment operations across the business.
Key Responsibilities
- Analyse requirements and contribute to designing effective system integrations and improvements.
- Develop clean, well-structured code where relevant, following best-practice standards.
- Analyse requirements and contribute to designing effective system integrations and improvements.
- Develop clean, well structured code where relevant, following best practice standards.
- Conduct thorough testing, support QA and UAT phases, and resolve post implementation issues to maintain stability.
- Maintain strong code management practices, including clear documentation, commit messaging, and high quality manual/automated testing.
- Engage with stakeholders to validate requirements, set realistic expectations, and support cross team collaboration.
- Document system decisions, processes, and workflows clearly to support organisational understanding and continuity.
- Assist in developing training materials and support knowledge sharing across the technical team.
- Identify opportunities for functional improvement and communicate them to stakeholders for future planning.
- Stay up to date with industry trends and propose relevant upgrades or enhancements.
- Ensure compliance with security, regulatory, and workplace safety requirements across all work activities.
- Conduct thorough testing, support QA and UAT phases, and resolve post-implementation issues to maintain stability.
- Maintain strong code management practices, including clear documentation, commit messaging, and high-quality manual/automated testing.
- Engage with stakeholders to validate requirements, set realistic expectations, and support cross-team collaboration.
- Document system decisions, processes, and workflows clearly to support organisational understanding and continuity.
- Assist in developing training materials and support knowledge sharing across the technical team.
- Identify opportunities for functional improvement and communicate them to stakeholders for future planning.
- Stay up to date with industry trends and propose relevant upgrades or enhancements.
- Ensure compliance with security, regulatory, and workplace safety requirements across all work activities.
What We're Looking For
- Hands-on experience with warehouse management systems (WMS) - Microlistics, Manhattan Scale, or equivalent platforms strongly preferred.
- Practical knowledge of supply chain operations including inbound/outbound logistics, warehouse directed work, RF scanning environments, and inventory management processes.
- Experience with ETL tooling or data integration platforms (Pentaho or similar) and proficiency in SQL for querying, troubleshooting, and reporting purposes.
- Familiarity with RF and barcode scanning hardware (Zebra or equivalent) in a warehouse or distribution centre environment.
- Experience working within or alongside ERP systems in a supply chain context, with an understanding of how WMS and ERP data flows interact.
What We Offer:
- A vibrant, collaborative workplace culture with a supportive and growth-driven leadership team
- Hybrid working arrangements, with flexibility to work from home and our Support Office
- A modern, purpose-built Support Office with generous facilities and free on-site parking
- Exclusive staff discounts across our brands, plus access to partner deals and offers through Flare
- Salary sacrificing and novated leasing options
- Paid parental leave
- Wellbeing support through Sonder and regular wellness initiatives
- Regular social events and team activities
If you're ready to contribute to meaningful system improvements and help shape the way our enterprise platforms support the business, we'd love to hear from you. Apply now and take the next step in your Systems Analyst career with a collaborative, forward-thinking team.
